Privacy Policy

Privacy Policy

This Privacy Policy governs LiveEnglishTime (“we”, “us” or “LiveEnglishTime”) treatment of personally identifiable information that LiveEnglishTime collects when you use the website (the “Site”), when you share information about yourself on our Site as well as when you provide information to us in any medium. This Privacy Policy is incorporated into and subject to LiveEnglishTime’s Terms and Conditions, which can be found at . Each time that you use the Site and the services available to you on the Site (“Services”), you signify that you agree to be bound by the Terms of Use and this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you must discontinue using the Site and terminate your registration with us. The Site is owned by LiveEnglishTime. LiveEnglishTime does not sell or transfer to any third party any customer-identifiable information of any student, teacher or other customer.

Information We Collect

User Provided Information: LiveEnglishTime collects personal information from you when you register on the Site, update your profile, interact with other users, and use various features of the Site. To register with LiveEnglishTime, you must provide a user name, password, native language, and email address. When you register you may also provide your country, gender, English ability and other information. Once you are a registered user of LiveEnglishTime you may be given the option to add additional personal information to your profile. We may also collect information regarding your interaction with other users and your use of the Site, including content you view linked from the Site and LiveEnglishTime points that you have earned, which will also be displayed on the Site. From time to time we may ask you to respond to surveys or other requests for information, and we collect the information you provide. We may collect information from you when you participate in sweepstakes and promotions offered on the Site. We use this information to continually offer you the most value as a user of the Site.

Cookies & Tracking Technology: Incorporated herein by reference, to understand how LiveEnglishTime uses cookies and other tracking technologies on our site.

Supplemental Information: We may supplement the information you provide us by acquiring commercially available demographic and marketing information from third parties, for instance, to update your information and to create a profile of your preferences. We may tie your personally identifiable information to information in the profile, in order to improve the content of the Site for you or to inform you about products or services that we think will be of interest to you.

Use of Personal Information

When you Register: When you register with LiveEnglishTime, you can create your own profile. If your profile is visible, your profile information, as well as your name and picture are displayed to other registered users as well as visitors to the Site.

Our Use: We receive and store any personal information you enter on the Site or give to us voluntarily in any other way and may use it to contact you from time to time. This means we may contact you by email, phone and/or cell number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving (e.g. video etc.). We may also send you information or offers from time to time to a postal address or email address we have on file. If you provide your name for a promotional offer to enter a sweepstakes or contest, and win a prize, we will post a winner’s list online, and will file your name with state agencies if required by law.

Vendors: We employ other companies and individuals to perform functions on our behalf. Examples might include sending email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links and providing customer service. They have access to your personal information needed to perform their functions, but may not use it for other purposes.

Invite a Friend: If you do become a registered user, you can also share links to videos on the Site with other individuals by providing us with their email addresses. Using the information you give us on these potential users, we will send them an email message including a link to the Site, and we may include an invitation to join LiveEnglishTime. The only way these individuals can become registered users, however, is if they come to our Site and register themselves. We do not use this information for other purposes.

Other Uses: We may use your personal information to contact you about LiveEnglishTime ‘s products or services, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an inquiry.

Service Related Announcements: We will provide you with service and account related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your registration on our Site by sending an email to us at

Exceptional Circumstances: If LiveEnglishTime, Inc., or any of its lines of businesses or affiliated companies, is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant databases of LiveEnglishTime could, in whole or in part, be sold as part of that transaction. Therefore, information about registered users of and visitors to the Site, including recordings and personal information, may be disclosed as part of any merger or acquisition, creation of a separate business or sale or pledge of our company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company. Information about our users, including personal information and user recordings, may also need to be disclosed in connection with a commercial transaction where LiveEnglishTime., or an affiliate, seeks financing, investment, support or funding. We also may have to release personally identifying information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, or to protect the rights, property, or safety of LiveEnglishTime, its users or others.

Children’s Privacy: LiveEnglishTime does not permit participation or visitation by children. Visitors who are known to be under the age of 14 are prohibited from becoming registered users. LiveEnglishTime does not knowingly collect personally identifiable information from children under the age of 14.

Choice and Opt Out

You may opt-out of use of your information as set forth above by emailing us at or by setting your own preferences online for receipt of LiveEnglishTime marketing and promotional emails. For instance, if you do not want us to use your email address or other contact information to provide you with offers, or no longer wish to receive our email newsletter, you may opt-out of receiving it by opting out on your “My Account” page, by following the instructions included in each newsletter or by emailing us at .

Access to Your Information

Updating Your Personal Information: If you are a registered user, you can update your personally identifiable information at any time. To do this, just click on the “My Account” link under your user name on the top right of the Site , and then click on “Personal Info” to edit your profile. You may also select “unsubscribe” on the “Personal Info” page to have your email address removed from our mailing list. If for any reason you are concerned that the personal information LiveEnglishTime has on file is not correct, or should you wish to have your email address removed from our mailing list or registration/contact information changed or updated, please contact us at We will be happy to review, update or remove information as appropriate. We may still retain your information in our files, however, to resolve disputes, enforce our Terms of Use, or due to technical and legal requirements and constraints related to the security, integrity and operation of the Site.

Storage and Transfer of Your Data

We store your personal information only on secure servers that are held in secure facilities in the European Economic Area (“EEA”) for EU customers, and in Japan for users based in Japan and in other regional data centers as appropriate. Each of these data centers has up-to-date firewall protection. Whenever we transfer your personal data out of the EEA, Japan or the applicable user’s jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or Japan Privacy Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe or in Japan, as applicable.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US, or Japan and US, as applicable.


LiveEnglishTime will retain your personal data for as long as we need to in order to fulfil legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You have the right to delete your personal data by sending an email requesting so to Please note in this case any financial information will be kept in accordance with local laws.

How LiveEnglishTime Protects Your Information

We have security procedures for the storage and disclosure of personal information, which you have given us in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100%% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. The Site may also contain links to other Web Sites. Keep in mind that LiveEnglishTime does not control, and is not responsible for, the privacy or security practices or the content of these other web sites.


If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use including limitations on damages, arbitration of disputes, and application of the laws of the country where LiveEnglishTime is located.

How to Contact Us

If you have any questions about our privacy policy contact us at with a description of your concerns or questions.

Modification of Privacy Policy

The Effective Date of this Privacy Policy is set forth below. Please make special note of the Effective Date of this Privacy Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information or how we keep your purchases anonymous, you will know because the Effective Date of the Privacy Policy will change. Your continued use of the Site constitutes an affirmative acknowledgement by you of the Privacy Policy’s modifications and your agreement to abide and be bound by the Privacy Policy as modified. Use including limitations on damages, arbitration of disputes, and application of the laws of the country where LiveEnglishTime is located.

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